Shipping and returns
Made with care, made for you
Most of my pieces are made to order. Please allow 2 to 5 days for making, plus delivery time, once I have the materials.
Delivery
Free UK delivery on orders over £50.
Orders under £50: £3.80 delivery.
Dispatched from Carrick Castle, Argyll.
Last order date for Christmas delivery: Friday 11 December.
Returns
You can return most pieces within 14 days of receiving them. Please contact me first so I can give you the return details.
Earrings cannot be returned unless faulty, for hygiene reasons.
Pieces made to your own design or measurements (for example bespoke, memorial or made-to-measure bracelets) cannot be returned unless faulty.
Faulty items: please get in touch as soon as you can and I will repair, replace or refund.
If you change your mind, you cover the cost of posting it back. If an item is faulty, I will cover the return postage.
One-of-a-kind
The Copper Rose Ring is a one-off and cannot be remade. Every other piece can be made again for you.
